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3Com NBX

3Com® SuperStack® 3 NBX® networked telephony solution

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Enterprise-Class Business Communications


The award-winning 3Com® SuperStack® 3 NBX® networked telephony solution delivers a robust call-processing feature set coupled with a suite of telephony applications. Designed for central or branch offices with up to 750 phones per location, it features fourth-generation 3Com NBX (R4.0) system software that simplifies third-party applications integration and offers extensive multisite IP connectivity options. Encompassing the same foundation and application suite as the popular 3Com NBX 100 communications system, this solution offers higher system capacity and hardware redundancy for seamless and reliable business communications. To meet your organization’s specific needs, the 3Com SuperStack 3 NBX solution offers a range of hardware components and software licenses; see the Options list for details.

  • Supports up to 750 devices, including up to 360 central office (CO) lines

  • Ensures high system availability with the Wind River VxWorks real-time operating system (also used in pacemakers and artificial hearts), so server and PC downtime does not impact your telephone service

  • Has powerful call-processing features built in: voice mail, automated attendant, hunt/call groups, call detail reporting, computer telephony integration (CTI), PC-based visual voice mail/email clients (IMAP4), and more

  • Easily integrates a wide range of off-the-shelf applications, including customer relationship management (CRM), call centers, and speech recognition; optional software-based 3Com NBX WAV application ports make TAPI/WAV CTI affordable

  • Simplifies voice mail message exchange between sites with optional 3Com NBX VPIM Multisite Messaging Exchange

  • Offers an extensive range of multisite voice networking options: 3Com NBX IP Virtual Tie Lines, NBX ConneXtions H.323 gateway software, and T1/E1 PRI/Q.SIG

  • Supports telecommuters and remote access users with optional 3Com NBX IP licenses

  • Simplifies day-to-day operation with Web-based administration and user programming

  • Can eliminate the cost and administrative overhead of two separate networks for data and voice

  • Includes resilient 10/100 Mbps Ethernet uplink ports with failover for high availability; offers optional redundant power supplies and disk mirroring

  • Offers a wide range of worktop options: 3Com NBX business phones—the 1102 (shared 10 Mbps port), the second generation 2102 (switched 10/100 port), the 2102-IR (switched 10/100 Mbps with infrared beaming port), and the 2101 (basic phone set with 10/100 Mbps port)—plus NBX pcXset (softphone client) and legacy analog phone devices (2500 series compatible)

  • Compatible with a range of 3Com and third-party products, including the optional 3Com NBX Call Center application and 3Com NBX Unified Communications

  • Available in any one of 10 languages/dialects 

Product Specifications

  • System capacity: Supports up to 750 devices (lines and stations), including up to a maximum of 360 CO lines; 750 voice mailboxes, 1,000 phantom mailboxes, 72 voice mail/automated attendant ports, and 400 hours storage
  • PSTN gateway options: Loop-start analog, T1/PRI, E1/PRI, ISDN BRI-ST
  • WAN port connections: Via external router with IP-ToS support
  • LAN port connections: two 10/100 redundant uplink ports on the call processor
  • Analog phone devices: Supports 2500 series–compatible analog devices, including cordless phones, fax machines, night bells, and door ringers
  • Network standards: 100BASE-T, 10BASE-T, 802.1p/Q, 802.2, 802.3, IP, IP-ToS, IGMP
  • Application standards: TAPI 2.1, TAPI/WAV, IMAP4, HTTP, H.323
  • Diagnostic port connections: 1 USB
  • Management: Built-in 3Com NetSet™ browser-based administration utility; supported by 3Com Network Supervisor 3.0
  • Languages/dialects: Chinese (Cantonese), Chinese (Mandarin), English (Australian), English (UK), English (US), French (Parisian), German, Italian, Spanish (Castilian), Spanish (Mexican)

System Requirements