Total  Solutions

Built In Facility Management and Guest Services.

With a powerful array of Hotel/Motel management features built right in, 384i co-ordinates your essential services and puts convenient guest features only an arm’s length away.

Property Management System Integration

Use your 384i as the cornerstone of a fully integrated lodging management system team.

Add the Inntec 2000 system with optional lodging software for basic Hotel/Motel Voice Mail services. Check-in at the front desk automatically activates a guest’s mailbox, while checkout archives unanswered messages. In addition, each guest has a handy Wake Up Call (with snooze alarm) and a first time tutorial to guide them through the Voice Mail features.

For more sophisticated applications, PMSi allows your 384i telephone system, optional Inntec Voice Mail and third-party PMS system to work together in providing an unparalleled level of facility management. Using unique Message Bus technology, the PMSi team automates many routine facility management tasks by instantly exchanging room status, guest services and call record data. For example, check in a guest at the reservation terminal and automatically update room status, call restriction and enable the guest’s mailbox. At check-out, the PMSi team works together to notify housekeeping, add outside call charges to the guest’s bill and automatically deactivate their mailbox.